All product pricing and shipping rates are shown in $CAD.
PAYMENT: Check out using Paypal to complete your purchase. You will be directed to your Paypal login page to access your account securely.
SHIPPING: Currently, we only ship within Canada.
Orders less than or equal to $135 within Canada will incur a flat rate shipping rate of $12. I ship to the address entered at checkout so please make sure it is correct. If a customer has the wrong address on their invoice there will be no refund, until the product has been returned to me by the postal service. I ship three (3) times a week (except for Sundays and Canadian holidays) through Canada Post with tracking. If a shipping day falls on a holiday I'll ship the next business day.
Busy holiday seasons can affect delivery times and this is out of my control.
CANCELLATION:
Orders may be cancelled within 24 hours of purchase.
RETURNS:
* I will need to be notified as soon as possible if you wish to return any product. Returns must be received within 30 days of the order date. If more than 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. Shipping fees are non-refundable.
*It is the responsibility of the customer to pay for shipping charges on all returns unless the product was damaged during postal delivery.
* All returned merchandise must be in its original packaging and condition. We reserve the right to deny credit if the returned merchandise does not meet our return policy.
* Mark "Return" on package and use a trackable shipping method.
*Undamaged and unworn items will be refunded once the item has been received.
*Refunds will be made via the same payment method.
*Custom orders or earrings are non-refundable for reasons of hygiene and customization reasons.
DAMAGED ITEMS POLICY: I do my best to package items with care. Despite this, an item may arrive damaged or broken. If this should happen, please contact me within 3 days of receipt of the package with a description and a photograph of the damaged item and packaging. Once this information has been received, a refund will be issued.
ADDITIONAL POLICIES & FAQ'S:
*** If there is an issue, PLEASE contact me so that we can find a resolution. My goal is customer satisfaction, so that you will shop here again. I know that it is difficult to tell exactly what an item is like when you cannot touch it before ordering. And, every computer monitor is different - colors will display differently. I try hard to make all of my photographs capture the color and details of everything I sell. And, I describe all of my items through my photography and through words.
VINTAGE: Most vintage items tend to have a patina from age or some wear from handling, use, or from storage. I will point out any flaws with my descriptions and photographs. However, it is possible to miss something. If you have any questions, please convo before purchasing the item.